Northeast Office Systems

IT Coordinator Jobs at Northeast Office Systems

Sample IT Coordinator Job Description

IT Coordinator

To provide first-line support for employees seeking assistance with desktop and business applications, network connectivity, and office tools. 

Duties: 

Respond to requests for technical assistance in person, via phone and electronically.
Assist staff with the installation, configuration and ongoing usability of desktop and laptop computers, Cellular Phones, Internal phones peripheral equipment and software. Diagnose and resolve technical hardware and software issues. Track and route problems and requests and document resolutions via support tickets. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Special projects, as needed. Some travel to other sites will be required.

Qualifications: 

High School Diploma with 3+ years education or experience in computer hardware maintenance. Some college and/or certifications a plus, but not required. Proficient in Windows 7, Microsoft Office 2010 (including Outlook). Exposure to Active Directory and computer imaging is a plus but not required.

Physical Demands/Working Conditions:

  • Ability to lift up to 30 lbs
  • Some weekend work as well as overnight travel is occasionally required

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